London Fight Factory Terms & Conditions & Assumption of Risk

1. Assumption of Risk & Waiver of Liability

By participating in any class or training session at London Fight Factory, you acknowledge and accept the inherent risks associated with physical exertion and contact sports, including but not limited to injury, strain, or other physical complications.

You confirm that:

• You understand and accept these risks.
• You have no known medical conditions that would be aggravated by training.
• You participate entirely at your own risk, exercising caution for your own safety and that of others.

London Fight Factory is not liable for any injuries, illnesses, damages, or losses sustained while on the premises or participating in activities.

All participants must complete a signed waiver before attending any session. By signing, you release London Fight Factory, its staff, members, and affiliates from all claims or liabilities arising from your participation.

2. Membership Commitment & Renewal

• Endurance memberships: Require a 6-month minimum commitment. After this period, plans continue month-to-month. Cancellations after the commitment period require 30 days’ written notice via email to [email protected]. Early cancellations are not permitted unless otherwise agreed in writing for reasons outlined in Clause 10 (e.g. medical condition, relocation).
• Casual memberships: 1-month rolling memberships with no minimum term. Cancellations require at least 7 days’ written notice via email to [email protected].
• Annual memberships: Require full upfront payment. 30 days’ written notice to [email protected] is required for non-renewal. Early cancellations, refunds, and freezes are not permitted.
• Visitor memberships: Upfront payment. No-commitment memberships. No refunds or freezes permitted.
• Concession memberships: Discounted concession memberships require proof of eligibility. Once you’re no longer eligible, the discounted rate will end and the membership will continue at the standard rate. Cancellations require at least 7 days’ written notice via email to [email protected].

London Fight Factory reserves the right to refuse membership or entry at its sole discretion.

3. Membership Changes & Administrative Fees

Any change to your membership (upgrade, downgrade, freeze, transfer) incurs a £15 non-refundable administration fee, payable prior to processing.

Membership freezes follow the rules set out in Clause 4.

4. Membership Freeze Policy

• Members are entitled to 1 freeze of 1 calendar month per membership year (Jan–Dec) at no charge.
• All freezes require at least 7 days’ written notice before the relevant payment date and payment of any applicable fee before processing.
• Each membership year (Jan–Dec) allows 1 extra freeze of 1 calendar month, subject to the admin fee.
• Freezes apply to full calendar months only. Partial month freezes are not permitted.
• For freezes beyond one month due to illness or injury, a doctor’s note or other appropriate medical documentation is required. A membership retainer fee of £12.50 applies from the second month onward and will remain in effect until you notify us in writing at [email protected] to restart the membership. We require 30 days’ notice for Endurance memberships and 7 days’ notice for all other rolling memberships to restart payments. A freeze does not count towards the required cancellation notice for any membership.

5. Payment Terms & Billing

• Memberships are billed monthly in advance via automatic payment.
• Failed payments must be resolved within 5 days or access will be suspended.
• Accounts unpaid after 10 days may be terminated and subject to a £25 administration fee to cover recovery efforts.
• All memberships, class packs, and drop-ins are non-refundable and non-transferable, except in cases of documented medical emergencies.

6. Trial Class & Drop-In Policy

Each individual may purchase 2 trial classes for £7, available only to those who live or work permanently in London. Proof of address or employment may be required. Misuse of the trial offer (including multiple accounts or prior participation in trial classes/offers) may result in a permanent ban.

Drop-in rates:

• Members: £10 per session
• Non-members / Pay-as-you-go: £20 per session

7. Class Booking & No-Show Policy

• All classes must be booked via the online booking system.
• Cancellations must be made at least 4 hours prior to the session; otherwise a session will be deducted from the membership.
• Repeated no-shows may result in temporary suspension of booking privileges.

8. Code of Conduct & Facility Rules

• All members and guests are expected to behave respectfully and safely.
• Aggressive, inappropriate, or unsafe behavior may result in immediate termination of membership without refund.
• Members must follow coach instructions and adhere to gym etiquette.
• Facility access (weights area, open mat) is only permitted during scheduled hours or with prior staff approval.
• Schedules are subject to change without notice.

9. Medical & Emergency Information

• All participants must disclose any medical conditions or injuries prior to training.
• Emergency contact details are required at sign-up.
• London Fight Factory is not liable for injuries arising from unreported medical conditions.

10. Membership Cancellation Exceptions

Memberships may be cancelled mid-term in the following circumstances, subject to valid documentation:

• Relocation: Permanent move 15+ miles from the facility (proof required, e.g., utility bill or tenancy agreement from new address; bank statements are not accepted).
• Long-term illness/injury: Requires doctor’s certification.
• Redundancy: Requires proof from employer.
• Pregnancy: Requires appropriate medical confirmation.

Cancellations for these reasons are effective only upon receipt of documentation.

11. Termination by London Fight Factory

London Fight Factory reserves the right to terminate memberships immediately if a member breaches club rules (e.g., theft, criminal activity). In such cases, no refunds will be issued, but further payments may be waived.

12. Privacy & Data Protection

Personal data is handled per our Privacy Policy, compliant with UK GDPR regulations. Your information will never be sold or shared without consent.

13. Assignment of Agreement

London Fight Factory reserves the right to assign this agreement and its rights to a third party. This will not affect your rights under the agreement.

14. Governing Law & Disputes

UK law applies to this agreement. Any disputes must be resolved within UK jurisdiction. If any part of this agreement is found ineffective, the remaining provisions will continue to apply.